InflatableBoats4Less.com Warranty and Return Policy

Warranty

All products sold on InflatableBoats4Less are products from companies with rock-solid reputations and industry leading warranties. I use every one of the products listed on InflatableBoats4Less and choose them because they fit my lifestyle, and they work like they’re supposed to work. These products are backed by companies whose warranties and philosophies mirror my own. Companies that do what they say and back it up with "over the top service" when problems do occur.

All products offered by InflatableBoats4Less.com have warranties that vary from 3 years to limited lifetime warranties. In case of problems please follow the warranty instructions listed for each product. InflatableBoats4Less will help in every way possible to help resolve warranty issues for their customers.

Customers like Marianne:

" THANK YOU - THANK YOU - THANK YOU!!!! The new 330 hull arrived yesterday and we had it out last evening and it performed exactly as I had hoped. No shift to the right....or to the left....Precisely what I had expected from the first hull. The first hull is packaged up and ready to be returned. I'll get it out just as soon as the call tag arrives for it. I want to thank you both for your truly exceptional service and commitment to your customers. I will recommend inflatableboats4less to anyone who will listen! I appreciate everything you've done to help us enjoy boating. Thanks again! "

Marianne Shedlock

Sea Eagle's 3 Year Warranty Against Manufacturer's Defects

"We are continually amazed how far Sea Eagle will go to resolve a customers problems to the customers complete satisfaction...and beyond!"

If any part becomes defective, return it for repair or no charge replacement.

Contact InflatableBoats4Less.com for authorization. An extended warranty can be

purchased to add another 3 years to your hull warranty. However, I really don't

feel this extended warranty is necessary.

Guarantee begins when product is delivered. Not applicable to motors or launching dollies which carry their own warranties.

Contact me directly for any warranty assistance on Sea Eagle products.

Returns

InflatableBoats4Less.com 30 Day On-The-Water-Trial

When a Sea Eagle approved dealer (me) buys a Sea Eagle boat for a customer (you) there is NO factory backed 30-day or 180-day return policy. If a dealer customer is unhappy with his Sea Eagle boat, purchased through a dealer, the dealer can’t return it to Sea Eagle and be reimbursed nor can the customer! Therefore any customer return to a dealer is governed by the policy and practice of that individual dealer. To my knowledge none of the online Sea Eagle dealers will let you return a Sea Eagle boat. None! All sales are final. Check it out.

“So Tim…if you really believe in Sea Eagle inflatable boats…like you say you do…what is your return policy?”

InflatableBoats4Less.com 30 Day On-The-Water-Trial:

InflatableBoats4Less will accept returns on any Sea Eagle boat purchased for 30 days from date of purchase (date noted on sales receipt) or date of delivery, whichever is the later, as long as it’s returned in the original packaging in like-new condition. If I were you ...I would retain all packaging...just in case! We will not accept any repaired or patched boats. We will not pay for return shipping. We will charge a 20% restocking fee and charge for any unusual cleaning expenses or damaged or missing accessories. We will charge and additional 5% for returns in other than original packaging!

"We are very sympathetic to legitimate customers concerns and will lean over backwards to keep our Sea Eagle customer family happy..."

and last:

You must CALL 877-253-3947 for a return authorization.

Any return without this authorization will be refused! Credit will be issued when received and inspected. Return shipping charges are your responsibility.

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IMPORTANT NOTICE!

eBay sales are an important and rapidly growing part of our business. Selling on eBay is highly competitive...and much, much more expensive due to mandatory eBay and PayPal fees.

We find that customer expectations on eBay differ greatly from our website customer base. Ebay customers are looking for the lowest price...period! Offering the lowest price takes precedence over any customer service conveniences including returns! Many customers visit our website for information and even call asking for advice but then move on to eBay for the lowest price where they once again discover InflatableBoats4Less...with a price even lower than our website price!

Ordering thru eBay and getting a lower price, also carries with it a different return policy. Our ebay return policy is much more restrictive and any sale through eBay will be governed by this more restrictive eBay 7 Day return policy! The time to discuss this important difference is before the sale...not after! Call 877-253-3947...you'll find us very understanding.

eBay 7 Day Return Policy

Sea Eagle boats are covered by a 3 Year Factory Warranty. Contact InflatableBoats4Less for warranty assistance. 877-253-3947. You may return any item within 7 days from the date of delivery. We will refund the purchase price once we receive the item in new, unused condition in its original packaging. Buyer pays return shipping.Call 877-253-3947 for a Return Authorization number. Credits will be issued within one business week of receipt of the returned item less a 20% restocking fee.

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Editorial

I expect to lose a lot of business to Sea Eagle's just announced very liberal

180 day return policy. Now somebody can buy a boat, use it all summer and

then return for a full refund. My little Mom and Pop company can offer

honesty,great service, and low prices but can't afford the abuses to which a

return policy this liberal will lead.

We used to have a 30 day on the water FULL REFUND but returns

were unusually high so Heaven only knows what this 180 day policy will yield

Due to the unusual number of returns, primarily coming from really urgent

customers who "just had to have their new boat delivered in time for vacation"

we determined that our long-time...very liberal

" 30 Day On-The-Water-Trail Full Refund" policy

encouraged"rentals!..." so we modified our return policy.

Effective way back on Oct. 1, 2005 we started charging a 20% restocking fee

which was be deducted from the refund amount. The restocking fee stopped

the returns without costing us any business volume. In fact each year has

been better than the year before!

I'm told that some large retailers have "habitual returners" blacklists

and refuse to do business with those who are on these lists. These "users" are

ruining things for the rest of us....! So.... to the "rest of us" I apologize and my

prayers go out to Sea Eagle.